Legal

Refund & Cancellation Policy

Version 1.0 · Effective September 11, 2026

This policy explains how subscription cancellation, renewals, and refunds work for Beech. It forms part of our Terms of Service, and should be read with our Privacy Policy and Data Processing Addendum.

Trial and first payment

Beech provides a 30-day trial and does not charge payment at trial signup. The first payment is collected only when a paid renewal or paid upgrade is completed.

Billing cycle

Subscriptions are prepaid for the selected billing interval (monthly or annual). Successful renewal extends the paid period from the current expiry date when the subscription is still active.

How to cancel

To cancel the main Beech plan, email [email protected] from an Admin account.

Vault storage add-ons and BeeBo credit pack add-ons can be cancelled through Firm settings when those controls are available in your workspace. Add-on cancellation takes effect at the end of the current paid add-on period.

Effect of cancellation

Cancellation prevents future renewals. Your paid access remains active until the end of the paid billing period. We do not provide pro-rata refunds for partial periods, unused seats, unused storage, or unused included credits.

Upgrades and plan changes

Paid upgrades are charged at the listed full interval price at checkout. Upgrade fees are not prorated unless we explicitly state otherwise during checkout.

Refund eligibility

Except where required by law, Beech fees are non-refundable. We may approve refunds in these limited cases:

  • duplicate payment for the same billing event
  • payment captured after confirmed cancellation before renewal date
  • proven billing amount error caused by our systems

Approved refunds are processed through Razorpay to the original payment method, subject to banking and provider timelines.

BeeBo credit packs

Included BeeBo credits reset each billing period and do not carry over. Purchased BeeBo pack credits roll over per product behavior but are non-refundable and non-transferable.

Taxes

Prices are currently shown in INR and treated as inclusive of applicable taxes unless we explicitly state otherwise at checkout.

Statutory rights

Nothing in this policy limits statutory rights that cannot be excluded under applicable law.

Contact and entity details

Beech is operated as a sole proprietorship of Kiran George with a registered address at Kadeparambil House, Kavilkadavu, Kodungallur, Thrissur District, Kerala, India, 680664.

Billing and cancellation support: [email protected] · +917907150993